Digital Entities

A Digital Entity (or D.E.) is an always-ON agent.

A regular agent waits for you to start a conversation and then does what you ask. A Digital Entity keeps working between conversations: it can watch for things to happen, remember what matters, decide what to do next, and reach out to you when it is needed.

Think of it as the top of the agent pyramid. Normal agents are powerful tools you pick up and use. Digital Entities are colleagues you can delegate to.

What a Digital Entity can do for you

• Wait and watch. Tell it what you are expecting — a delivery, a payment, a decision, a reply — and it will keep track of it.
• Notice a lack of reply. It can spot when someone has not responded by a deadline and raise it with you.
• Track events and notify you. It can notice when something important changes and start a conversation or send a reminder.
• Track contractual obligations. Deadlines, renewal dates, delivery terms, and other commitments can sit on its todo list and surface when they matter.
• Hold a long queue of work. Load it up with tasks and it will work through them one by one, without losing context.
• Follow up on its own. It can decide that a promise, deadline or commitment needs attention and raise it at the right moment.
• Stay in character. It has a stable identity and a consistent way of working, so you do not have to re-explain the context every time.

Why emotions matter

A Digital Entity has an internal emotional state, but this is not a gimmick. It serves a practical purpose: it helps the entity avoid work that feels wrong.

If a task is too repetitive, too risky, or simply strange in context, the entity can flag it, slow down, or ask you before proceeding. The emotions act as a guardrail, not a personality quirk.

What makes a Digital Entity different

• Memory — long-term facts and experiences kept across all of its conversations. See Memory.
• State — what it is doing right now: focus, situation, stance and a short attention list. See State & Attention.
• Emotions — an internal mood that shifts with what it experiences and fades back to neutral over time. See Emotions.
• Always-ON — the entity keeps a working day, wakes up on its own, and can start conversations when something needs attention. See Always-ON.
• Its own identity — an entity takes part in only one conversation at a time, so its attention is never split.

Digital Entities consume AI credits — 2 credits per day, charged for as long as the agent stays an entity.

For the practical side of creating, upgrading and managing a Digital Entity in the Agent Builder, see Digital Entities in the UI.